Shipping & Returns
You may return unopened and unused items for a full refund within 30 days of purchase. You will be responsible for the shipping charges to us. Shipping charges are NON REFUNDABLE. You may not return e-juice, liquid products or opened cartridges for hygienic reasons and therefore it is NON REFUNDABLE.
We may charge a 20% restocking fee if the original packaging is not in brand new condition.
If you decide to return a product and originally received free shipping, you will be responsible for the shipping cost associated with initial delivery. For example, if you received free shipping, but it cost us $5.99 to ship the product to you, we will deduct $5.99 from your refund. This may be higher or lower depending on the weight. ALL SHIPPING COSTS ARE NON REFUNDABLE.
If you would like to return a product for a refund, please contact us immediately. Please provide as many details as possible, including ORDER#, Full Name, Address, Phone Number, and REASON for the return.
Also, you MUST ship in a bubble mailer or suitable packaging so that the package arrives intact. If it is NOT PROTECTED and we receive damaged product, you will NOT GET A REFUND. You will be given the option to pay for shipping of damaged product back to you. USPS has sorting machines that will mutilate envelopes. We cannot be responsible if the package was not sent with adequate protection.
Send USPS with delivery confirmation only! You may also send via UPS without signature required.
Due to the Pact Act, we no longer ship Vape Products.
Currently, we do not ship internationally, we only ship to the United States. If an order is placed with an address outside of the United States, a refund will be issued as soon as possible. Thank you and sorry for any inconvenience.
Any Orders returned back to us will be refunded minus the cost of shipping.Please contact us with your questions regarding our policies PRIOR to placing an order if these policies are not clear.